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Review: Best. Bluetooth Headset. Ever.

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I have always wanted a good Bluetooth headset for my cellphone. I have tried quite a few - Motorolas, Jabras, etc. They were all OK, but they all fell short in one way or another - either the background noise (i.e. noise shielding/cancellation) sucked, or the battery life was bad, or they were uncomfortable - or even a combination of the above. In short, none of them were worth the trouble, and eventually I wound up throwing them in my desk drawer, never to be used again.

That is, until now.

Last week I decided to give the Bluetooth headset thing one more shot and I bought myself an Aliph Jawbone. I had seen a demo of it at The Sharper Image store in our local mall, and was impressed. I decided to give it a try, and to put it simply, I am blown away.

The packaging that the Jawbone comes in is immaculate (here's a link to a Flickr image of the packaging that someone took of theirs), and the unit itself is nicely styled as well. The headset comes with four earpieces and four earclips (2 left, 2 right) to ensure a very comfortable fit - and fit is very important for this headset because of the best feature of this product, the amazing noise-canceling technology. From Aliph's site:
Not only does the Jawbone technology virtually eliminate all background noise from your call, but as your background changes it also seamlessly adjusts the speaker output so you can hear your caller’s voice better. Jawbone’s intelligent system of sensors, software, and ergonomic features allows you to use your mobile phone in any environment without shouting or straining to hear. The result is a clear, uninterrupted, and productive conversation.

Jawbone Technology Breakthroughs
  • Jawbone identifies your speech: A proprietary voice activity sensor identifies precisely when you are speaking, in any noise environment. Unlike other headsets, Jawbone can easily separate your speech from other sound nearby.
  • Jawbone eliminates noise: Jawbone uses highly directional microphones and powerful signal processing algorithms to remove background noise from your ongoing speech signal. This allows you to be heard clearly in any environment without the need to shout and disturb others around you.
  • Jawbone automatically enhances incoming audio: The volume and frequency content of the incoming speech is dynamically adjusted to maximize intelligibility in any noise environment. No matter where you are, Jawbone will adapt to your environment.

Now, if you're like me you read crap like that all the time and think "yeah, riiiiiight". I decided to give this little headset with the big-boasting Web site a few tests, to see if it could live up to the claims. First, I called my wife at her work from my car with all the kids in it, and the radio going. I expected to get the reception I always get when talking to her in that environment - an immediate request to turn down the radio, tell the kids to be quiet, etc. She answered and we had our entire conversation without her ever mentioning the noise or kids at all. I asked her if she heard them, and she said no, she thought I was at home!!

OK, now I am VERY impressed. I decided to give it another test. We're home later in the day, and I put The Matrix on the widescreen TV, with the sound turned up, etc. I wait until the scene where Trinity and Neo are raiding the building to rescue Morpheus, and they are shooting the hell out of that building's lobby - probably the loudest scene in the movie - and I called my mom. Once again she can hear me just fine, she doesn't mention any noise in the background, and I can hear her just fine as well.

Wow. Just.... wow.

You know the famous quote from the late great Arthur C. Clarke...
Any sufficiently advanced technology is indistinguishable from magic.
Arthur C. Clarke, "Profiles of The Future", 1961 (Clarke's third law)

Folks, the Jawbone is magic.

Rock

Comments

1 - Richard: No, it doesn't. It also doesn't fold neatly. However, you have to press hard and hold for a few seconds to turn it on, it's not easy to accidentally switch on. (IMO, anyway. Then again, it's bumpy in my pocket so I generally leave it in my car.)

While my experience wasn't as good as yours, Rocky, it's pretty close. Things got a lot better once I realized that the white dot is actually a microphone that touches your cheek, and Jawbone compares it against its other microphone(s?) for its noise cancellation. If it's not making good contact, performance downgrades from "incredible" to just "really really good".

2 - Pretty cool. But do you happen to know if it will work as well while driving a convertible with the top down?

3 - So here's my question: does it come with a case that you can put in your pocket, which will protect it from being crushed, from having the earpiece fall off, and from having the buttons accidentally pushed?

4 -
Sooner or later, they all come around:

{ Link }
(January 2nd, 2007)

For what its worth, my own experience since then is "mostly good"

I've broken one of the ear piece wires, but they give you spares.

It doesn't fare well in a pocket, but does fine in a briefcase.

I had some trouble with it charging at first. Again, pocket problem. Lint had gotten in the recessed contact points.

5 - I bought one after reading Andrew Pollack's positive review, but unfortunately it proved mostly disappointing. The biggest problem I had was getting it to stay on my ear securely with the variously sized earhooks and rubber tips included. It got to a point where the best I could do involved making it painful to get on and off. The poor fit might explain the mediocre sound quality for the folks on the other end, since I'd bet that little white contact thingy wasn't making solid contact with my cheek. I finally had to replace it with a nice Plantronics model after the earbud housing broke off from the main part of the headset. I could still use it by pressing the pieces back together since the wires were unaffected, but it just wasn't worth it.

If I had to do again, I would absolutely get a case of some kind, as this guy is way too fragile to live in a pocket for long. And forget about wearing this under earmuffs or a winter hat - it's way too bulky. If you live in a colder clime and this is important, there are many more streamlined options.

I've gone through at least three headsets counting this one, and my fourth seems to work pretty well and is very streamlined. It's the Plantronics Voyager 520: { Link }

It also has some wind cancelling features and costs almost as much as Jawbone, so I'm sure this is in some ways a response to jawbone. The fit is much better for me, and it works fine when wearing those behind the head earmuffs...hoping not to need that much longer though Emoticon.

6 - @Tim - from whst I have read by other users, YES.

--Rock

7 - Remeber reading about it on Andrew Pollacks site a while ago. He even had som voice mail samples posted, where you can here how good it actually works. Very impressive! { Link }

8 - @4 Thanks John. I'm really surprised that it seems nobody is making little bluetooth headset cases. An Altoids mint tin is a little to wide, but not quite deep enough for the Plantronics I'm using now.

Meet Rocky

Rocky Oliver
Rocky Oliver
If you see me at a conference, please stop me and say hi!

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